3CX, a global cloud PBX leader empowering 600,000+ customers across 190 countries for nearly 2 decades. As one of the largest 3CX partners in South Africa, let Vox accelerate your business growth. Experience a comprehensive communication platform including Live Chat, WhatsApp, Facebook, SMS, and Video Conferencing. Partnered with giants like Yealink, SNOM, and Gigaset, Vox offers tailored solutions for businesses of all sizes.
How it works
The 3CX IP PABX allows your employees to work productively from anywhere using voice apps on their smartphones. They can conduct remote business meetings via web conferencing without requiring apps and service customer requests via website live chat.
With 3CX you can choose to deploy on-premise on Windows or Linux, in your private cloud account or opt for 3CX to host your PABX for you. Whatever your preference, you are guaranteed a hassle-free PBX that requires minimum management.
The 3CX is a full-featured PABX and contact center system – call queues, built-in video calls, web conferencing and more. In addition, you can integrate website live chat, Facebook and text messages all in one system. All these features are remote-friendly; your team can use them from anywhere via mobile and browser apps. It’s also open-platform and fully compatible with popular IP phones and SIP trunks. Run on-premise on an existing server, as a virtual machine, hosted, or in your private cloud. 3CX is the PABX solution that scales with your business and is available at a fraction of the cost of comparable software solutions.
3CX features include rich, enterprise-grade unified communication features such as:
Take Calls from Your Browser
- Web apps replace desk phones
- Never miss a call or chat
- Know who’s calling or chatting
- Click2Call from CRMs and websites
Work Remotely IOS / Android Mobile Apps
- Call, message, video, meet… Anywhere
- Cut your telephone bills in half
- Not just calls: Live chat, FB & SMS
- Give our iOS / Android apps a go
Free Video Conferencing No Time or User Limits
- Easy. No downloads or accounts
- Your own meeting room with a view
- Lights, camera, action! Stream your meetings on YouTube
- Meet. Collaborate. Share
- Free video conferencing. No limits
Microsoft 365 Integration Made Easy
Make lost or forgotten passwords a thing of the past. Sync up MS 365 with your 3CX system to automatically create extensions and set up SSO authentication. Users can seamlessly work across both apps with synced contacts and streamline scheduled tasks. Calendar statuses will automatically update to keep everyone in the loop. Calls can be launched directly from the MS 365 interface with the 3CX Click2Call functionality.
Live Chat & Messaging
Free Live Chat Solution / Chat or Call
- Drop the $20 per user per month… Keep the customer
- When live chat is not enough… Superchat!
- Work together as a team… anywhere
- Omnichannel: One system for messaging & calls
- Fully customizable & Free
Business Text Messages Managed From 3CX
- Send SMS from your business number
- Keep your own personal mobile number private
- Manage messages and increase productivity
- One solution for messages & calls
Facebook Messages Manages From 3CX
- Answer Facebook company messages from 3CX
- One solution: live chat, social media, calls
- Know who’s chatting
- Auto-assign Facebook messages
Call Centre Solution
Customers want to have their calls answered quickly. They expect you to know who they are and what was said last time they called, without being transferred multiple times. The reward for this – more sales, happy customers and better reviews! 3CX offers a full-featured call center solution with dynamic call queues, reporting, wallboards and CRM integration. Complex and advanced call flows can be designed using a simple drag and drop call flow designer tool. But it’s not just calls! 3CX incorporates live chat, Facebook, and SMS, to elevate your call center into a full contact center solution.
Contact us today
Contact us today and get a quote for your office needs or find out more at [email protected] or call us to +254205002100